Job Details

Customer Experience Team

schuh Head Office Livingston
1 Neilson Square
EH54 8RQ

Full-Time NEW!

About the role

We are currently recruiting for Temporary Full Time Customer Experience Team Members to work 37.5 hours per week, 5 out of 7 days. This role is to support our current team during the busy seasonal period and availability over Black Friday weekend, Christmas and New Year is essential.


The schuh customer experience department is a fast paced environment where the customer always comes first. We believe that every customer should leave us thinking WOW!


As a company we lead the way with our customer service effort and believe this is what sets us apart from others.


The Person

  • Must be available to work during our busy seasonal period.
  • We're looking for someone with positivity and enthusiasm and a passion for great customer service.
  • We need people to work and effectively communicate as part of a team.
  • We are always looking for confident and hardworking individuals.
  • Genuine and honest people will excel with us.
  • You have the ability to travel to Livingston, Scotland.


The Role

Customers can contact us if they want to buy something or if they have a problem. In either case we treat every customer with a sense of fairness and individuality.


You will be expected to:

  • Deal efficiently and professionally with customers via all our channels.
  • Help our high street stores with any problems or queries.

Full training will be given.

In return we will offer you an hourly rate of £9.49.

We look forward to hearing from you!

About the location

Neilson Square is the home of our original warehouse and distribution centre, as well as many head office functions. Situated in Livingston, our site is in-between Edinburgh and Glasgow and very easily reached by car and public transport.