Job Details

Optimisation Coordinator


schuh Head Office Livingston
1 Neilson Square
Deans Industrial Estate
Livingston
EH54 8RQ

Permanent
Full-Time NEW!

About the role

Ecommerce Optimisation - Optimisation Coordinator

Purpose:

To assist the optimisation management team in the allocation of resources and coordination of information required for all optimisation team activities.  Working with digital and optimisation stakeholders confirm that projects are prioritised correctly and project information is current  to ensure progress and performance is reported on a regular basis throughout the extended project life cycle.

Reports to:

CRO Manager or WEB Optimisation Manager

MAIN RESPONSIBILITIES:

Projects And Day To Day Management

  • Contribute to all the projects raised or supported by the optimisation team and assist the Project Owners throughout the process.
  • Work with the optimisation management team to understand the prioritisation of projects and where they sit in the wider business strategy.
  • Ensure that there is accurate scheduled reporting distributed to the optimisation department and Project Owners which outlines the progress and performance of their projects
  • Track project plans and update resource plans, as well as predict future performance.
  • Help identify and manage the project risks and issues.
  • Organise relevant project meetings, set agendas and take meeting notes, as well as following up on action points.
  • Monitor project and product KPIs and optimise our processes to help meet them.
  • Manage the benefits realisation phase of the optimisation projects and assist the owner with understanding if the deliverables have aligned with the project objectives and goals.
  • Work with the optimisation team to plan accurate estimates on project work timescales.
  • Schedule project activities with the Digital projects team and ensure these are carried out within their timelines.
  • Update documentation in a timely manner.
  • Assist the Ecommerce management with ensuring Quality Assurance and acting if there are issues.

 Technical Skills

  • Discipline in all aspects of project management.
  • Strong knowledge of planning tools 
  • Strong coordination and resource management skills
  • Strong written and oral of software testing tools.
  • Practical working knowledge of Microsoft Office products.


Measurement, Reporting And Benchmarking

  • Ensure that all testing meets the expectations of the development & optimisation team and align to the industry best practice.
  • Ensure that the schuh project management process has been undertaken and documented for any UX / UI changes.
  • Identify problems before they arise moving from reactionary design to revolutionary design.
  • Demonstration of good operational time management and optimisation.
  • Ensure a streamlined, consistent way of working with documentation of processes.

Company, People & Relationships

  • Promote assertive, warm & professional relations with other teams and departments, communicating face to face where possible.
  • Be aware of department standards and adhere to at all times.
  • Understand the layout of the Optimisation Team and the wider business , including different teams and the Management structure.
  • Acquire a wider knowledge of the rest of the business, including Head Office and stores.
  • Take responsibility for your own development and aim to understand all tasks and processes.
  • Work towards and achieve any goals / objectives set for you.
  • Welcome the opportunity to gain experience in other areas of the business.
  • Understand the needs of the department & business may vary from time to time and aim to be as flexible as possible.
  • Understand and comply with the Company’s Health and Safety policy and procedures.
  • Carry out further duties as required by the Company.

About the location

Neilson Square is the home of our original warehouse and distribution centre, as well as many head office functions. Situated in Livingston, our site is in-between Edinburgh and Glasgow and very easily reached by car and public transport.